MALDA, Nov. 23: The additional district magistrate (general) in Malda, Mr P C Sit, has criticised SBI officials for not cooperating with the registered daily labourers regarding opening their bank accounts in rural belts under National Rural Employment Guarantee Scheme (NREGS).
Addressing a customers’ meet at Malda college auditorium yesterday, organised by the SBI authorities, Mr Sit said: “Though the SBI officials are claiming that they always cooperate with the rural farmers for financial transaction but in reality they do not extend cooperation with the registered labourers”. He requested them to extend cooperation to ensure the payment of wages to the labourers through banks. At the customers’ meet, right from the general customers to top officials and political leaders, expressed unhappiness with their service especially from its main branch in English Bazaar town.
The general customers including the leader of consumers’ rights protection society Mr Samar Mishra alleged that consumers are being harassed and suggested them to develop infrastructures especially in the main branch requesting them to undertake development in the present core banking system. Political leaders and top government officials expressed their grievances more about the service and rough attitude of SBI staffs in office counters. “The staff do not consider common people in its office. I had to give my identity to sort out a problem with my ATM card”, said Mr Krishnendu Choudhury, MLA, and English Bazaar. The lead bank manager in Malda, Mr Prabhat Kr Satpathy also said that he had been receiving various complaints against banking services. He promised to look into the matter.
The SBI regional manager, Mr B Haldar said: “Two new branches will come up in Malda and five in South Dinajpur. Another 10 new branches will come upby 2009”. n SNS
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