Statesman News Service
MALDA, Jan. 16: The state electricity distribution company limited (SEDCL) is planning to introduce ‘spot billing’ system before March in Malda so that consumers can not allege that electricity bill does not reach them on time.
The divisional manager of SEDCL in Malda, Mr D K Mandal said: “To avoid controversy over the present electricity bill distribution system, an agency will be working here for meter reading in presence of consumers and they would hand over the bill to them on the spot”. “The authorised agency will also keep a copy of that bill for official use after the persons concerned gives his or her signature so that they cannot say that they have not received the bill”, Mr Mandal added. According to him, the electricity department has been receiving complaints that consumers do not get bill by post. In English Bazaar town, a group of women from the electricity department is still distributing bills door-to-door to consumers. “In spite of this we are receiving complaints that consumers are not getting bills on time”, Mr Mandal said.
The agency will carry a portable machine to print out the bill. In presence of the consumers, meter reading will be done and then they will be given the updated bill and have to deposit the amount on the due date, departmental officials said. Consumers can deposit electricity bills in respective departmental counters, and automatic machine which will be installed in Malda soon.
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